TERMS & CONDITIONS: 

MARFA MAC SUPPORT (“we” or “us”) performs and provides computer services as specifically requested and authorized by the customer (“you”). YOU ARE RESPONSIBLE FOR BACKING UP YOUR OWN DATA. If your data is not backed up when we start working on your equipment, we can back it up for you upon request. You agree that MARFA MAC SUPPORT will not be responsible for data loss. We will not intentionally harm your computer, equipment, facility or data. However, in the case of accidental damage to your computer, equipment, facility, or data you agree to hold MARFA MAC SUPPORT, its employees, officers and agents harmless from damages. You authorize us to temporarily install any necessary software on your computer that may be required for us to perform services. You understand and agree that there may be circumstances under which your computer and other equipment may not be repairable (for example when it is old, obsolete, or damaged to a point where repair is not a viable option). Full payment is due upon completion of services. We accept cash and credit cards. If you prefer to pay by check, please contact us first for specific approval. Depending on the size and scope of the services you request, we may ask you for a full or partial pre-payment of the amount due. You agree to prepay for any computer parts, hardware, equipment or/and software that you request us to order on your behalf. You will be billed the current minimum service fee for the first 60 minutes of service and at the current hourly rate for subsequent time, per day, for all services, unless otherwise agreed to in writing before we start working on your project. We will calculate fees for subsequent time in quarter-hour increments. If we agree to a flat fee for your project and you want to change the scope of the project, you agree that the additional work will be billed at the current hourly rate unless otherwise agreed to in writing. Upon your request, we will provide an estimate of the fee for the services you are requesting, however estimates are not guaranteed unless otherwise agreed to in writing before we start working on your project. We will use our skills, knowledge and experience to provide a high level of service, but specific results cannot be guaranteed. We disclaim all warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose. You will be responsible for all of our collections and attorney’s fees in the event you decide not to pay for the services we perform on your behalf.